ALERT | PRO SOLUTIONS
Platform Overview

One Platform.
Complete Building Control.

Manage every device, every zone, every event, and every response — from a single web-based dashboard. Built for IT teams who need full visibility and zero gaps in their emergency infrastructure.

13
Platform Modules
7+
Device Types Supported
170+
Events Logged & Tracked
46
Granular Permissions
Core Operations
Real-Time Visibility & Control
Everything your IT team needs to monitor, manage, and respond — from one login.
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Dashboard

Device status at a glance — online/offline counts, activation trends over 12 months, and maintenance renewal alerts. Know your system health instantly.

Real-Time Status Analytics Alerts
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Interactive Mapping

Upload floor plans, create color-coded zones, drag-and-drop device icons, and pull live camera feeds — all from an interactive building map.

Floor Plans Zones Live Cameras

Event Management

Create, configure, and clone alert events with custom triggers. Assign to locations, enable/disable instantly, and build virtual triggers for complex workflows.

Custom Events Clone Virtual Triggers
Hardware Integration
Every Device. One Management Console.
Monitor, configure, update firmware, and organize all connected devices from a single interface.
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X-Protect Button
Desk & wall-mount panic buttons
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X-Display
Digital alert signage
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X-Shield
Tamper-protected alert controller
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X-Alert
Audio alert & PA integration
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X-Light Strobe
Building-wide visual strobes
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X-Detect Environmental
Duct-mount environmental sensing
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X-Wearable Badge
Wearable staff panic badge
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OTA Firmware
Remote bulk firmware updates
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Device Groups & Profiles

Organize devices into logical groups, configure paging groups for broadcasting, and assign device profiles per location. Filter by type, status, firmware version, or configuration state.

Groups Paging Profiles Bulk Actions
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Location Management

Manage physical sites with assigned device counts, license tiers, maintenance expiration tracking, and online status monitoring. Scale from one building to an entire district.

Multi-Site License Tracking Maintenance
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Full Event Logging & Audit Trail

Every triggered event, every device status change, every firmware update, every user login — logged with timestamps, controller IDs, and completion status. 170+ events tracked and filterable. Built for compliance and accountability.

Deep Configuration
Administration That Doesn't Cut Corners
Your IT team gets full control over sounds, schedules, light patterns, contacts, and commands — not a simplified consumer interface.

Sound Management

Custom and TTS alert sounds — lockdown, health alert, panic activation, and more. Upload your own or use built-in presets.

Schedule Configuration

Define time-based activation schedules so the system adapts to school hours, after-hours, and special events automatically.

Light Pattern Editor

Configure custom LED strobe patterns per event type — different colors and flash rates for lockdown vs. health alert vs. fire.

Command Center

Send real-time commands to any device or group from a central console. Trigger events, clear alerts, update configurations.

Playlist Management

Create and manage audio playlists for PA systems — bell schedules, announcements, and emergency messaging in one place.

Contact Management

Maintain emergency contacts, administrative contacts, and notification recipients with direct integration into event workflows.

Security & Access
Role-Based Access. Full Accountability.
Enterprise-grade user management with granular permissions, 2FA support, and mobile profile configuration.
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User Management

Create accounts, assign roles, filter by account type and 2FA status. Export user lists. Track locked accounts. Full user lifecycle management.

2FA Support Export Locked Account Alerts
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Roles & Permissions

46 granular permissions across the platform. Create custom roles, assign per user, and update at any time. Enterprise RBAC built in.

46 Permissions Custom Roles RBAC
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Mobile Profiles

Configure mobile app access per location — assign events, users, bell schedules, chat rooms, recording, and TTS capabilities per profile.

Per-Location Chat Recording TTS
Resources
Documentation, Training & Support
Everything your team needs to deploy, train, and troubleshoot — built right into the platform.
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Document Library

Centralized repository for installation manuals, training videos, and technical docs. Grid or table view with category and status filtering.

PDFs Videos Searchable
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Billing & Licenses

View purchase history, license tiers, and maintenance subscriptions per location. Auto-renew tracking with clear expiration dates.

Per-Location Auto-Renew History

Help & Support

Searchable knowledge base with quick-start guides, troubleshooting articles, and categorized help sections. Get your team up and running fast.

Quick Start Articles Search